Returns and Replacement

Before returning or replacing an item, please read through our return and replacement related Frequently Asked Questions (FAQs) on this page, to make sure your purchased item is eligible for return.

What is the procedure to return a product?

You have 3 calendar days after item delivery, to notify us that you want to return your product. If your item meets all the requirements, your return can be initiated by calling our Customer Service at 000000000

How much time do you have to return a product?

Items sold on ponnoent.com/ can be returned within a period of 3 calendar days from the delivery date, provided they are eligible for return. For example: If you receive your product on the 5th of any month, you have time until the 8th of that month to contact Pickaboo’s Customer Service center. Customer Service agents are available from 9:00 am – 10:00 pm, 7 days a week (except on national holidays e.g Eid).